Privacy Policy

Introduction

abd99 ("we", "our", or "us") operates the website abd99.bio and is committed to protecting the privacy and personal data of every user who visits, registers with, or transacts on our platform. This Privacy Policy explains what information we collect, why we collect it, how it is used, who may access it, and what rights you hold as a data subject.

By accessing or using abd99, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with its terms. If you do not agree, please discontinue use of the platform immediately. This policy applies to all players and visitors from Bangladesh and internationally, across all devices and browsers through which abd99.bio is accessed.

Information We Collect

abd99 collects several categories of personal information in order to deliver, maintain, and improve our betting and casino services. The type and volume of information collected depends on the nature of your interaction with our platform.

Account Registration Data

• Full name and date of birth (for age verification — players must be 21 or older)
• Email address and mobile phone number
• Username and encrypted password
• Residential address including city (Dhaka, Chittagong, Sylhet, etc.) and postal code
• National ID card or passport number where required for KYC verification

Financial and Transaction Data

• Deposit and withdrawal amounts and dates
• Payment method identifiers (e.g., bKash mobile number, Nagad account reference, Rocket wallet ID, Upay account)
• Betting history, game session data, and wagering records

Technical and Usage Data

• IP address, browser type and version, operating system, and device identifiers
• Pages visited, features accessed, time spent, and click-path data
• Cookies, local storage tokens, and session identifiers (see Cookies section below)

How We Use Your Information

abd99 uses the personal data we collect for the following specific and legitimate purposes:

• To create and manage your player account, verify your identity, and ensure compliance with our 21+ age restriction policy
• To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard securely
• To provide, operate, and personalize our cricket betting, live casino, slots, and crash game services
• To detect, investigate, and prevent fraudulent transactions, money laundering, and other unlawful activity
• To send you service communications, account updates, security alerts, and (where you have opted in) promotional offers
• To improve platform performance, analyze usage trends, and develop new features based on player behavior data

Legal Basis for Processing

abd99 processes your personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: processing required to fulfill our obligations under the Terms & Conditions you accepted at registration
• Legitimate interests: fraud prevention, security, platform analytics, and responsible gaming monitoring, where these do not override your fundamental rights
• Consent: where you have provided explicit consent, such as opting in to receive marketing messages or promotional emails
• Legal obligation: where processing is necessary for compliance with applicable laws, anti-money-laundering regulations, or official government requests

Data Sharing and Disclosure

abd99 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share data only in the following limited circumstances:

• Payment processors and financial partners: sharing transaction data necessary for bKash, Nagad, Rocket, Upay, Visa, or Mastercard payment processing
• Technology and game providers: technical session data shared with providers such as Pragmatic Play, Evolution Gaming, Spribe, or NetEnt solely to deliver game functionality
• Legal and regulatory bodies: disclosure required by law, court order, or official government authority in Bangladesh or applicable jurisdictions
• Security and fraud prevention partners: anonymized or pseudonymized data shared with specialist fraud detection and cybersecurity firms to protect the platform

All third-party partners who receive data from abd99 are bound by strict confidentiality agreements and data processing terms. They may not use your data for any purpose beyond the specific service they have been engaged to provide.

Payment and Financial Data Security

abd99 treats financial data with the highest level of protection. All payment transactions — whether processed via bKash, Nagad, Rocket, Upay, Visa, or Mastercard — are handled over encrypted SSL connections. We do not store full card numbers, CVV codes, or banking PINs on our servers.

Mobile wallet data (such as bKash or Nagad mobile numbers) is stored in encrypted format and accessed only by authorized payment personnel during transaction reconciliation. Withdrawal requests are subject to identity verification to prevent unauthorized fund transfers.

Cookies and Tracking Technologies

abd99 uses cookies and similar tracking technologies to improve user experience, maintain authenticated sessions, and understand how players interact with the platform. A cookie is a small text file stored on your device when you visit our website. Cookies help us remember your preferences and keep you logged in securely.

Types of Cookies We Use

• Essential cookies: required for the platform to function correctly — including session authentication, security tokens, and language preference storage
• Analytical cookies: used to measure page performance, game load times, and feature usage — data is aggregated and anonymized
• Functional cookies: used to remember your in-app settings such as preferred deposit method, notification preferences, and display language

You may control or delete cookies through your browser settings at any time. However, disabling essential cookies may affect your ability to log in or use certain platform features. We do not use third-party advertising cookies or sell browsing data to ad networks.

Data Retention

abd99 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. The following general retention schedule applies: active player account data is retained for the duration of your account plus a minimum period of five years after closure for regulatory and audit purposes; transaction and financial records are retained for a minimum of five years in accordance with standard financial record-keeping requirements; technical log data (IP addresses, session data) is typically retained for 90 days and then automatically purged.

When your data is no longer required for any legal or operational purpose, abd99 will securely delete or anonymize it in accordance with best practices for data disposal.

Data Security

The security of your personal data is a top priority for abd99. We implement a range of technical and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include: industry-standard SSL/TLS encryption for all data in transit; AES-256 encryption for sensitive stored data including passwords and payment identifiers; role-based access controls ensuring only authorized personnel can access personal data; regular security audits, penetration testing, and vulnerability assessments; and automated anomaly detection to identify unusual account activity in real time.

Despite these protections, no internet-based platform can guarantee 100% absolute security. If you suspect that your abd99 account has been compromised, please change your password immediately and contact our support team. We will act swiftly to investigate and contain any breach.

Your Rights as a Data Subject

As a player on abd99, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe, typically within 30 days of receiving your request.

• Right of access: you may request a copy of the personal data we hold about you, including the categories processed, the purposes of processing, and any third parties with whom data has been shared
• Right of rectification: you may request that any inaccurate or incomplete personal data we hold be corrected or updated
• Right of erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations
• Right to restrict processing: you may request that we limit how we use your data in certain circumstances, such as where you contest its accuracy or have objected to processing
• Right to data portability: you may request that your personal data be provided in a structured, commonly used, machine-readable format so that it may be transferred to another service provider
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal

Please note that certain rights may be limited where we have overriding legitimate interests or legal obligations — for example, we cannot erase transaction records that we are legally required to retain. We will always explain any such limitation clearly when responding to your request.

Children's Privacy and Age Restriction

abd99 is strictly an adult platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from any person under the age of 21. During the registration process, users are required to confirm their date of birth, and KYC verification may be requested to substantiate the age declaration.

If we discover that personal data has been collected from a user who is under 21, we will immediately suspend the account, delete all associated personal data, and reverse any financial transactions where legally permissible. Parents or guardians who believe their child has registered on abd99 should contact us immediately at [email protected].

Third-Party Links and Integrations

abd99 integrates third-party game engines and payment gateways to deliver the full range of platform services. While we take care to partner only with reputable providers, abd99 is not responsible for the privacy practices of external third-party services. Each provider operates under its own privacy policy, and we encourage you to review those policies independently. abd99.bio does not link to external websites for general browsing purposes, and any in-platform integrations are limited to those necessary for payment processing and game delivery.

Changes to This Privacy Policy

abd99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform services. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email or via an in-platform notification.

Your continued use of abd99 following the posting of a revised Privacy Policy constitutes your acceptance of those changes. We recommend reviewing this page periodically to stay informed about how your personal data is being protected.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way abd99 handles your personal data, our dedicated support team is available to assist you. We take all privacy-related inquiries seriously and aim to respond promptly.

You can reach our support team by emailing us directly. Please include your registered username and a brief description of your request so we can assist you as efficiently as possible.